Shipping policy
Shipping Policy
Effective Date: October 2024
At Spells n Things, we strive to deliver your orders promptly and efficiently. Below are the details regarding our shipping process:
1. Order Processing Time
All orders are processed within 1 to 2 business days after placement. Business days are defined as Monday through Friday, excluding holidays.
2. Shipping Time
Once your order has been processed, it will be shipped via our standard shipping method. Delivery typically takes 10 to 12 business days. Please note that delivery times may vary based on your location and other factors outside our control.
3. Tracking Information
After your order has been shipped, you will receive an email with tracking information. This will allow you to monitor the status of your shipment in real-time.
4. Shipping Costs
Shipping costs will be calculated at checkout based on your location and the weight of your order.
5. International Shipping
We do ship international but shipping times will vary
6. Lost or Damaged Shipments
If your order does not arrive within the estimated delivery time, or if you receive a damaged item, please contact our customer service team at Thoughtlesshearts808@gmail.com for assistance.
7. Contact Us
If you have any questions about our shipping policy or your order, please reach out to us at Thoughtlesshearts808@gmail.com.
Thank you for shopping with Spells n Things!